Microsoft and Citrix: a match made in heaven

Microsoft and Citrix: a match made in heaven

March 28th, 2017
Microsoft and Citrix: a match made in heaven

Azure and XenDesktop may not be household names, but the newest partnership between Microsoft’s cloud platform and Citrix’s virtualization client are making big waves in the industry. Announced at Citrix’s annual partner Summit, the newest thing in virtualization is a win for everyone.

Enhance customer service through video chat

March 27th, 2017
Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries.

Updated Microsoft Teams is set for release

March 24th, 2017
Updated Microsoft Teams is set for release

Preceding its general availability, Microsoft has recently rolled out a major update for Microsoft Teams — Window’s version of the cloud-based team collaboration tool, Slack. The latest bundle of features will kick things up a notch, allowing you to do more than IM your manager about your weekly meeting or ask your colleagues to remove the “view only” setting on Google Docs.

Some ransomware strains are free to decrypt

March 22nd, 2017
Some ransomware strains are free to decrypt

Ransomware is everywhere. Over the last couple years, dozens of unique versions of the malware have sprung up with a singular purpose: Extorting money from your business. Before you even consider paying for the release of your data, the first thing you must always check is whether your ransomware infection already has a free cure.

‘Always Free’ added to Google Cloud Platform

March 20th, 2017
‘Always Free’ added to Google Cloud Platform

To those who are unfamiliar with Google Cloud Platform, it’s an app-development program offered via Google’s public cloud. It is Google’s answer to Amazon Web Services (AWS) and Microsoft Azure. Like those two cloud platforms, Google Cloud Platform offers similar services and a similarly structured free-trial period.

What are order management systems?

March 17th, 2017
What are order management systems?

Adding value to your organization is very different than it was a few decades ago. Whereas business owners previously sought more tangible boosts like equipment and staff, cloud technology has totally changed the game. Now, a single piece of software is all it takes to totally revolutionize your fulfillment and shipping process.

How to use Snapchat for your business

March 13th, 2017
How to use Snapchat for your business

A growing number of small- and medium-sized businesses are turning to social media to help facilitate growth. The reasons are obvious, social media is easy-to-use and capable of reaching an enormous amount of users. That being said, you might be missing out on one of the fastest growing platforms available: Snapchat.

Networks: Software-defined vs virtualized

March 10th, 2017
Networks: Software-defined vs virtualized

If knowing is half the battle, virtualization is one for the ages. With more than a decade of history, it’s a tough topic that business owners would be hard-pressed to ignore. Over the years, the terminology has changed and capabilities have gotten even more confusing.

Is WebRTC a worthwhile addition for you?

March 9th, 2017
Is WebRTC a worthwhile addition for you?

The VoIP industry is becoming increasingly hard to define. More and more are voice communications being made over internet connections, and sometimes you may not even realize you’re doing it. WebRTC is a newcomer to the internet-based telephony field.

Which Office 365 model is right for you?

March 8th, 2017
Which Office 365 model is right for you?

From Word to SharePoint, Office 365 has a lot offer. But each business requires different features from Office 365. Some may prioritize business analytics, while others may be content with no more than the productivity suite and Outlook. If you’re planning to deploy Office 365, first consider your business needs, then use the information below to find out which license is right for you.